Operations Support, Manila (UK Support)

About the Role

We’re looking for a motivated, detail-oriented, organised individual to support the management and growth of our global e-commerce shop operations.

As a Shop Operations Specialist in our broader Operations team, you can expect to work on a range of inventory management and back-office system design tasks to support & build our e-commerce shop offering as we grow internationally and scale our e-commerce product range. You will work collaboratively with the Eucalyptus Operations team in Manilla & the UK.

What You’ll Do

Your responsibilities may include:

1. Product Onboarding: Coordinate and execute the setup / upload of new products in the shop system, ensuring all necessary product descriptions are properly configured
2. Inventory Management: Track stock levels across all SKUs and identify products at risk of going out of stock. Support forecasting activities by monitoring sales trends and identifying patterns
3. Stock Ordering: Raise and manage Purchase Orders with suppliers to maintain optimal stock levels
4. System Quality Control: Verify accuracy of product listings and ensure consistency across the platform
5. Issue Resolution: Troubleshoot and resolve operational issues related to product listings, inventory discrepancies, or system errors
6. Supplier Coordination: Liaise with suppliers regarding order status, delivery timelines, and any issues
7. Cross-functional Collaboration: Work closely with merchandising, marketing, and customer service teams

About You

• Highly Organised: Ability to manage multiple products, brands, and processes simultaneously with accuracy
• Data Analytics Expertise: Strong technical data management, reporting & analytics skills. Able to interpret sales data and trends to support forecasting and inventory decisions
• Tech-Savvy: Comfortable with e-commerce platforms, inventory management systems, and standard business software (Excel/Google Sheets, etc.)
• Detail-Oriented: Strong attention to detail to ensure product information is accurate and inventory records are precise
• Communication Skills: Clear written and verbal communication for coordinating with suppliers and internal teams

Your Experience

• 4+ years experience in e-commerce operations, inventory management, retail buying, or similar roles
• A degree with a strong quantitative or analytical component - such as business, finance, computer science, engineering, or mathematics

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.