Operations Support Officer

Responsibilities

• Verification functions, common files, cheque clearings, mailbox handling, query management, or administrative tasks.
• Trade services, foreign and domestic payments, wires, and letters of credit ensuring that all are completed on value date and for the timely processing of non-financial SWIFT messages on SWIFT Alliance Access. The incumbent will be required to validate, repair, and qualify items amended where necessary.
• Investigation of inward payments and queries related to payments. Obtain missing information preventing settlement from causing outstanding payments and respond to the information requested.
• Verification of reports and perform maintenance as needed.
• Performs other operational support activities assigned for the effective and efficient operations of the center and the attainment of exceptional customer service delivery.