Operations Support Specialist

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will provide a wide range of management and administrative services essential to the effective operation of the organization; assists management in administering policies, procedures, and operational requirements.

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.

Provide a full range of Human Resource (HR) advisory services to management officials and employees, including but not limited to employee benefits, workers compensation, staffing, awards, reasonable accommodations, and time and attendance.

Serve as HR liaison between the agency and headquarters, internal and external customers, and recruiting resources.

Advise management and personnel on administrative concepts, laws, regulations, policies, and exercise confidential judgment.

Research and advise on significant personnel program changes or developments and recommend changes to improve service.

Provide guidance and recommendations to management on Labor and Employee Relations (LER) issues.

Conditions of Employment: You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed. Probationary Period: You may be required to serve a probationary period of 1 year.