Operations Support Specialist, Distribution

The Operations Support Specialist will be responsible for supporting our internal Design/Engineering operations and client representatives. This position will provide operational administration in various capacities such as research, project support, invoicing, expenses, and scheduling, for all power delivery projects.

Essential Duties and Responsibilities

• Accurately gather and enter data into both client and internal work management systems and generation of reports.
• Gather assembly of both electronic and paper job packets and files.
• Create and process invoice templates.
• Assemble project bids, RFI’s and RFP’s.
• Provide project research support.
• Manage various confidential databases to include data entry, scheduling, invoicing, accruals and AR reports.
• Ensure new hires are provided with proper equipment, log in credentials, ID Cards, timesheet training etc.
• Provide polite and professional communication via phone, email, and mail.
• Complete various tasks and projects as assigned by office leadership.
• Respond to client inquiries in a confidential and timely manner.
• Maintain files and records in an organized manner.

• This position may also provide administrative assistant support.
• Learn, practice, and promote ALL safety policies and procedures 100% of the time.
• Perform other duties as assigned by leadership.

Education, Skills, and Abilities Required

• High school diploma/GED is required.
• One year in an administrative or customer service is required.
• Proficient user of Microsoft Office based applications.
• Ability to respond to common inquiries from clients and internal personnel.
• Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Maintains confidentiality and uses discretion with business information- may be required to sign a non-disclosure agreement (NDA).
• Self-motivated, ability to work independently as well as in a team environment, reliable, trustworthy, as well as technically competent.
• Demonstrated time management skills.
• Effective oral and written communication skills.
• Ability to constructively manage multiple tasks.
• Ability to travel up to 15%. Overnight stay may be required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.