Operations Support Specialist
What This Role Is
The Operations Support Specialist (OSS) is responsible for the coordination, oversight, and completion of timely transit graphics installations (ex. Buses, benches, and station shelters). This role partners with sales, design, print, installation, external vendors, and transit authorities to keep projects moving accurately and on schedule.
Who We Are
We are the transit advertising people.
EST03 Inc., established in Cincinnati in 2003, is the parent company of Adsposure, Advertising Vehicles, and STICK. Together, our companies help brands take their messages to the streets through transit advertising, fleet graphics, and professional installation services. Adsposure has grown into a premier transit media company, helping businesses of all sizes connect with audiences through high-impact transit advertising across a network of 12 markets nationwide.
Who We’re Looking For
We’re not for everyone — and that’s intentional.
You’ll thrive here if you:
- Want to level up your life and career
- Are outgoing, coachable, and competitive
- Want to win and expect results from your effort
- Bring grit and persistence
- See challenges as problems to solve
- Thrive in a fast-paced, in-office, team environment
What You’ll Do
Project Coordination
- Coordinate project details across sales, design, print, installation, vendors, customers, and transit authorities to ensure successful campaign execution.
- Serve as the primary point of contact for project updates, timelines, deliverables, and customer communication.
- Review orders for accuracy, enter and maintain project information, and ensure documentation is complete within the ERP system.
- Manage installation schedules by coordinating with customers, sales, installers, subcontractors, and transit authorities to meet standard lead times.
Operational Support
- Source, negotiate with, schedule, and maintain strong working relationships with subcontractors and vendors.
- Respond to customer questions and resolve issues during and after installation to ensure an exceptional customer experience.
- Manage purchase orders and vendor invoices in partnership with the finance team.
- Support process improvements and operational initiatives that improve efficiency while contributing to overall team objectives.