Operations Support Specialist
KP LLC is more than just a company. We have stood the test of time for over 90 years by combining our traditional services with the latest online technology. We continue to build on this foundation, growing our team with the same core values that made us who we are.
KP is looking for an Operations Support Specialist at our Renton facility . If you’re seeking a meaningful role where you can make a real difference, we welcome you to jump aboard and join our dynamic team! \
Summary:
The Operations Support Specialist is responsible for supporting billing, reporting, financial reconciliation, and operational processes to ensure accurate invoicing, financial reporting, and customer account administration. This role partners closely with Client Services, Accounting, and Operations to support efficient business processes and exceptional customer service.
Essential Duties and Responsibilities:
- Analyze billing, freight, and operational data to identify discrepancies and recommend corrective actions.
- Partner with Client Services, Accounting, and Operations teams to resolve customer billing and invoicing issues.
- Prepare and submit weekly temporary staff payroll to vendor agencies. Prepare reports as needed.
- Maintain billing procedures, documentation, and process controls to ensure compliance and accuracy.
- Support continuous improvement initiatives related to billing, reporting, and operational workflows.
- Review, reconcile and approve freight charges, post freight journals
- Process daily freight recovery and charge back to customers.
- Supports Client Services team with sales tax breakouts.
- Monitor the “Shipped not Invoiced” status of finished projects. Follow up with Client Services and Accounting as needed to ensure timely and accurate billing.
- Generate monthly customer specific reports, ensuring methodology and information are consistent and accurate from month to month.
- Ensure GL allocations are set up and posted correctly for all billing.
- Generate and distribute the Daily Management Report on a defined cadence.
- Assist with filing production order tickets as needed follow retention policies.
- Review pre vs. post costing and post-production journals.
- Assist procurement specialist with reoccurring purchasing.
- Assist with audits, reconciliations, and special projects as assigned.