Operations Support Specialist - Puyallup

Operations Support Specialist – Warehouse & Distribution

L.J. Smith Stair Systems | NOVO Building Products

Schedule: Monday–Friday | 6:00 AM–3:00 PM
Salary: $50,000–$65,000 annually, depending on experience
Employment Type: Full-Time

Take the Next Step in Your Warehouse & Operations Career!

L.J. Smith Stair Systems, part of NOVO Building Products, is looking for a motivated, detail-oriented Operations Support Specialist to help keep our warehouse and manufacturing operations running efficiently.

This is a hands-on position that combines warehouse operations, inventory management, production planning, and administrative support. If you enjoy problem-solving, working with a team, and taking ownership of daily operations, this could be a great opportunity for you!

What You'll Do

• Support daily warehouse and distribution operations, including inventory management, order fulfillment, and production scheduling.

• Coordinate manufacturing schedules, production work orders, and value-added activities to support efficient production.

• Maintain accurate inventory records through cycle counts, product movements, and inventory adjustments.

• Create, process, and receive purchase orders and warehouse transfers.

• Coordinate special-order inventory requests with other L.J. Smith locations.

• Prepare production reports, monitor activity, and maintain scheduling records.

• Assist with product quotes, cost calculations, and communication with customer service teams and product specialists.

• Pick and prepare customer orders using order pickers, reach trucks, and forklifts.

• Deliver customer orders using a company-provided non-CDL delivery truck.

• Provide guidance and support to warehouse employees and serve as backup to the supervisor when needed.

• Communicate with Sales, Customer Service, and Operations to resolve issues and meet customer needs.

• Follow company safety policies, standard operating procedures, and inventory accuracy requirements.

• Identify opportunities to improve efficiency, productivity, and warehouse organization.

• Perform additional duties as assigned.