Operations Support Specialist

About the Position: This is a developmental position, serving as an Operations Support Specialist, GS-0301-07/09 with the Operations Division in Rockville, IN supporting the project office with workforce shaping, financial management, employee training, position management, and assisting with recruitments. Management may select from either grade announced.

Coordinates personnel actions and serves as a liaison between Branch/Section Chiefs , employees and Civilian Human Resources Servicing Center (CHRSC) staff.

Assists Branch/Section Chiefs on a variety of procedural, and policy matters pertaining to personnel functions such as recruitment, position management and classification, employee/management relations, employee entitlement, awards, and training.

Monitors the status of all personnel actions via the DCPDS system and provides updates to Branch/Section Chiefs to include notification of required actions to ensure deadlines are met.

Tracks performance appraisal schedule and reminds supervisors of requirements for completing initial, mid-point progress review, and final counseling.

Serves as the point of contact for annual mandatory training, PROSPECT, safety training, and new employee in-processing activities.

Coordinates training courses to include securing a vendor(s), managing registrations, generating SF182s, coordinating payments, arranges employee travel / logistics for travel, and analyzing course evaluations.

Generates SF182s and registers employees for courses and informs vendors of proper procedures for payment of tuition costs.

Serves as the primary point of contact for all new employee in-processing.

Serves as the primary POC for all questions on employee benefits and works with CHRSC to provide answers to issues requiring further clarification or interpretation of regulations/laws.