Operations Support

Roles & Responsibilities

• Print, pick and pack orders from e-Commerce according to the packing list, following the First In, First Out (FIFO) method
• Inspect products for defects, damage or quality issues before packing
• Check labels, tracking numbers and quantities for accuracy
• Pack, label and move parcels to the designated dispatch areas
• Process customers return by inspecting, restocking or flagging defective items
• Assist with data entry for stock transfers, returns and outgoing stock
• Check and replenish office and warehouse inventory
• Verify items and quantities for incoming stock
• Sort and clear trade return stock
• Coordinate with courier services for parcel collection and drop off parcels when required
• Ensure all documentations for inventory movements is complete and accurate
• Keep the workplace clean and follow safety standard
• Maintain and update product listings on e-Commerce platforms when required
• Take on other ad-hoc duties assigned by the Manager to support daily operations

Requirements

• Minimum GCE 'N' Level or equivalent
• Prior experience in warehouse, e-Commerce fulfilment or logistics will be an advantage
• Meticulous, with a focus on accuracy in counting, labelling and packing etc.
• Able to stand for long periods and handle heavy loads and carton boxes
• Able to read, write and understand English
• Basic computer skills if required
• Familiarity with e-Commerce seller centers is a plus
• Responsible, good team player, punctual, able to work independently as well as in a team

Attractive Benefits

• Medical Consultations Fee
• Annual Leave (Prorated)

Working Hours

• Monday & Saturday - 9am to 2pm
• Tuesday to Friday - 9am to 1pm
• Extra hours may be required during peak sales period