Operations Support Team Member

Description

Support daily operational activities and ensure smooth workflow. Monitor store and warehouse operations and report issues. Coordinate with teams to resolve operational challenges. Prepare daily, weekly, and monthly reports. Track KPIs and maintain accurate operational data. Liaise with QC, warehouse, and logistics teams. Follow up on pending tasks and escalations. Support communication between field teams and management. Identify process gaps and suggest improvements. Assist in implementing operational procedures. Maintain records and operational documentation. Support scheduling, manpower planning, and ad-hoc tasks.

Requirements

Diploma or bachelor’s degree in Business Administration, Logistics, or a related field.
1–3 years of experience in operations or logistics.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Excel.
Ability to work under pressure and manage multiple tasks.