Operations Team Member
Hours: Full-time
Hours of Work: 37.5 Hours per week, working on a rota basis
As an Operations Team Member, you’ll play a key role in supporting the day-to-day operations of the store, helping to maintain stock accuracy, product availability, and compliance standards. You’ll work closely with the wider team to ensure the store is well-presented, safe, and ready to deliver an excellent customer experience.
Key responsibilities include:
• Completing stock checks, gap scans, and replenishment picklists accurately and on time
• Receiving deliveries and investigating any discrepancies in orders or invoices
• Maintaining stock file integrity and supporting inventory accuracy
• Ensuring compliance with health & safety, food hygiene, and legal standards (e.g. NOPS, FIAS, HACCP)
• Supporting banking processes and reviewing daily reports for anomalies
• Replenishing shop and yard areas to company standards
• Supporting promotional activity and visual merchandising plans
• Maintaining high standards of cleanliness and presentation across the site
• Good IT skills and confidence using business systems
• Health & safety awareness and attention to detail
• A proactive, adaptable, and team-focused approach
• Excellent communication skills and a customer-first mindset
• AMTRA, BASIS, or knowledge of FIAS/UFAS/NOPS (desirable)
• NVQ or equivalent in retail (desirable)
🛍️ Up to 25% colleague discount in store
🚗 Free parking on site
🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚 Excellent training and development opportunities
🪜 Plenty of career progression opportunities
👨👩👧👦 Life Assurance
🗣️ Employee Assistance Programme with Retail Trust
🎁 Comprehensive colleague benefits
🚼 Enhanced Family Leave Policies
We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.