Operations Transistion Manager
The Operations Department
The Operations Department is responsible for the overall health and performance of all mechanical and electrical systems, building maintenance, and data centre modules across our facilities. Our team operates 24×7 with Critical Facility Engineers on each shift, serving as the primary interface with customers and the first line of defense for maintaining uptime and performance standards.
Position Overview
The Operations Transition Manager leads operational readiness for data centre projects, serving as the voice of Operations throughout design, construction, and commissioning phases. Working collaboratively with regional development teams, this role ensures each facility achieves the highest standards in safety, operability, maintainability, and efficiency while maintaining alignment with agreed scope, schedule, and budget parameters. Leveraging deep expertise in critical data centre electrical and mechanical infrastructure, commissioning methodologies, and construction delivery practices, the Operations Transition Manager provides essential operational perspective that constructively shapes design and delivery decisions. The role encompasses site mobilization and transition management across EMEA, driving measurable outcomes in health and safety, security, uptime, performance, and customer satisfaction. Success is built on continuous improvement initiatives, technology innovation adoption, and collaborative leadership practices that build operational excellence across the organization.
Responsibilities
- Lead end-to-end transition of new facilities into operations, ensuring full operational readiness and zero-downtime handover
- Promote a zero-accident safety culture and drive operational excellence through strong, hands-on leadership
- Ensure all permits, certifications, and compliance requirements are met for successful site operation
- Coordinate Design & Build, Operations, and stakeholders to enable smooth site delivery and effective feedback loops
- Own ready-for-service handover, ensuring zero defects and reporting KPIs and performance to senior management
- Perform post-implementation reviews and root cause analysis, capturing and sharing lessons learned
- Manage Pre-Operations budgets and financial tracking
- Influence site design and processes to improve standardization, scalability, productivity, and operational capability
Requirements
- Bachelor’s degree in Engineering, Facilities Management, Construction, or a related technical field
- 8–10 years of experience in mission-critical data centre or large facility management
- Strong knowledge of local/national safety, regulatory, and environmental requirements
- Deep expertise in data centre infrastructure (power, cooling, networking, security)
- Proven experience assessing project completion and readiness/acceptance criteria
- Experience working with hyperscale customers and building strong client relationships
- Strong project management skills leading large, complex technology projects
- Track record of driving operational excellence via process improvement and innovation
- Excellent communication with on-site teams, vendors, and regional stakeholders
- Willingness to travel up to 50% (primarily EMEA; occasional international)