Ophthalmology Tech Supervisor

The supervisor is responsible for work direction, education, orientation, and operational problem solving within the unit on a day-to-day basis for Eye Technicians working in the clinic and hospitals. The supervisor is also responsible for problem solving technical, scheduling, and equipment issues for the Department of Ophthalmology. Supervisor is responsible for identifying and initiating improvements in unit matters to facilitate daily operations. The Supervisor schedules work assignments, is responsible for timekeeping activities, completes annual performance appraisals, and oversees orientation, training, and integration of technical personnel to ensure effective and efficient technical assistance to the Ophthalmic Practice. The Supervisor initiates, coordinates, and participates in the interview and selection of prospective employees. The supervisor is also responsible for obtaining and maintaining ophthalmic instrument/equipment and related supplies.

Key competencies:

• Writes and speaks clearly and concisely
• Effectively works with the team to develop goals for the work unit that support key priorities
• Demonstrates effective human resource planning including good staffing skills in planning, recruiting and training program development
• Maintains and up-to-date knowledge base in support of the information technology needs of the work unit, and seeks ways to enhance the work unit’s effectiveness through new technologies and applications
• Acts as a liaison between technical staff and physicians resolving issues through courteous communication
• Provides coaching around behavior problems, performance improvement, and professional development/advancement

A high school degree or equivalent is required. Must have strong communication and human relation skills to carry out supervisory duties and to interact with a variety of people at different levels within the institution. Successful completion of a JRCOMP (Joint Review Committee for Ophthalmic Medical Personnel) approved program for Ophthalmic Assistance. JCAHPO (Joint Commission on Allied Health Personnel in Ophthalmology) certification as a COA/COT/COMT, with current CPR certification is required. 5 years certified as a COA/COT/COMT is preferred. Must have a thorough understanding of current ophthalmology techniques, standards of practice, technology, and equipment.

Must have demonstrated management/leadership skills, communication, problem solving, and organizational ability. Must be highly organized, efficient, work independently, and have the ability to exercise good judgment
Must be certified as a COA, COT, or COMT level