Oracle CX Solution Architect (Functional)
Summary
Designs Oracle Customer Experience (CX) solutions, mapping business goals to customer journeys and processes like Lead-to-Cash and Service (Request-to-Resolution) using Oracle CX tools.
Solution IT Inc. is looking for Oracle CX Solution Architect (Functional) for one of its clients at Remote Job Title: Oracle CX Solution Architect (Functional) Responsibilities Define end-to-end CX solution blueprint aligned to business objectives, customer journeys, and industry best practices Design Lead-to-Cash and Service (Request-to-Resolution) business processes and transformation roadmaps Drive fit-gap analysis and recommend optimal functional solution leveraging Oracle CX capabilities P…