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Oracle Field Service

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Summary

Implement, configure, and support Oracle Field Service Cloud (OFS): set up resources, work zones, scheduling/routing rules, and business workflows, and build integrations with Oracle Fusion using REST/SOAP APIs and Oracle Integration Cloud. Onsite role across Hyderabad, Chennai, or Bengaluru for candidates with 5-10 years of experience.

  • Implement, configure, and support Oracle Field Service Cloud solutions.
  • Gather business requirements and translate them into functional and technical solutions.
  • Configure OFS resources, users, work zones, work skills, and resource calendars.
  • Manage activity management, routing, scheduling, and dispatching processes.
  • Configure business rules, workflows, and screen layouts.
  • Work on capacity management and resource optimization.
  • Configure and support Oracle Field Service routing and mobility features.
  • Develop and maintain integrations between OFS and Oracle Fusion applications.
  • Work with REST APIs, SOAP web services, and Oracle Integration Cloud (OIC).
  • Support data migration, interface development, and data validation.
  • Troubleshoot functional and technical issues.
  • Conduct unit testing, SIT, UAT, and production support.
  • Prepare functional specifications, technical documents, and user guides.
  • Coordinate with business users, technical teams, and stakeholders.Role & responsibilities


Preferred candidate profile


  • Oracle Field Service Cloud (OFS).
  • OFS configuration and implementation.
  • Activity Management and Resource Management.
  • Routing and Scheduling.
  • Capacity Management.
  • Business Rules and Workflows.
  • REST APIs and Web Services.
  • Oracle Integration Cloud (OIC).
  • Oracle Fusion integrations.
  • Data migration and interface management.

Skills

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