ORACLE FUSION SERVICE LOGISTICS SUPPORT SPECIALIST
Posted Updated
Description
ORACLE FUSION SERVICE LOGISTICS SUPPORT SPECIALIST
Summary
We are seeking a highly skilled professional to serve as an Oracle Fusion Service Logistics Support Specialist, a pivotal role within the IT Services sector. This position is central to ensuring the seamless operation of complex supply chain and service management ecosystems. The ideal candidate will leverage deep expertise in Oracle Fusion applications to drive efficiency, resolve technical challenges, and optimize logistics workflows. This role is critical for maintaining system integrity and supporting strategic business objectives through advanced technical proficiency and proactive problem-solving.
Responsibilities
- Provide expert-level support and configuration for Oracle Fusion Inventory Management modules to ensure accurate stock tracking and control.
- Manage and troubleshoot Oracle Order Management and Procurement processes to streamline transactional workflows and enhance fulfillment speed.
- Administer Oracle Field Service tools to coordinate on-site operations and improve service delivery efficiency.
- Utilize ITSM platforms such as ServiceNow, JIRA, or Remedy to log, track, and resolve technical incidents and service requests effectively.
- Execute and validate Oracle Cloud Integrations and reporting solutions to ensure data consistency across the enterprise landscape.
- Oversee Oracle Cloud Supply Chain Management (SCM) and SaaS SCM functionalities to align system capabilities with business requirements.
- Develop and refine logistics planning strategies to optimize resource allocation and reduce operational bottlenecks.
- Manage the lifecycle of service work orders, from creation to closure, ensuring timely resolution and customer satisfaction.
Requirements
Requirements:
- Possess a robust professional background of 5 to 9 years in relevant IT or supply chain support roles.
- Demonstrate comprehensive proficiency in Oracle Fusion Inventory Management, Order Management, and Procurement modules.
- Have hands-on experience with Oracle Field Service and a strong understanding of Oracle Cloud SCM and SaaS SCM environments.
- Show practical expertise in utilizing ITSM tools including ServiceNow, JIRA, or Remedy for incident management.
- Be skilled in designing and maintaining Oracle Cloud Integrations and generating insightful reports.
- Exhibit strong capabilities in logistics planning and the end-to-end management of service work orders.
- Hold a competitive salary expectation aligned with market standards for this level of expertise, approximately ₹20 LPA.