Order Entry & Customer Service (3404)

Position: Administrative Assistant

Reports to: Senior HR Generalist

OVERVIEW

The Administrative Assistant plays a vital role in supporting the day-to-day administrative operations of Performance Corp. This position serves as a key resource for the leadership team, HR department, and operational staff by ensuring accurate data management, coordinating administrative processes, maintaining company records, and supporting organizational initiatives.

The ideal candidate is highly organized, technology-savvy, detail-oriented, and enjoys working in a fast-paced environment. This individual should possess strong computer skills, a positive attitude, and a desire to contribute to the overall success of the organization while supporting a variety of administrative and HR-related functions.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.

The responsibilities listed below are representative of the position and are not intended to be all-inclusive. Additional duties may be assigned as needed.

Administrative Support

• Perform high-volume and accurate data entry within company systems, including ERP and other software platforms.
• Generate, compile, and distribute reports to support business operations and leadership decision-making.
• Assist leadership team members with administrative projects, correspondence, document preparation, and organizational tasks.
• Scan, organize, maintain, and electronically file documents and records.
• Create, update, format, and distribute company forms, reports, communications, presentations, and other documents.
• Manage company records and ensure information is maintained accurately and confidentially.
• Process recurring customer orders and maintain customer information within the ERP system.
• Process and scan Certificates of Insurance and other business-related documentation.
• Coordinate office supply inventory and ordering.
• Process and distribute incoming mail and deliveries.
• Create, print, and laminate signage, training materials, and company documents as requested.
• Assist with company events, employee recognition programs, anniversaries, apparel programs, and other employee engagement initiatives.
• Provide backup reception support by assisting visitors, answering general inquiries, and directing communications as needed.
• Support special projects and administrative initiatives across departments.

HR Support

• Assist the Human Resources team with administrative tasks, recordkeeping, employee communications, onboarding activities, and other HR-related projects.
• Maintain confidentiality when handling employee information and company records.
• Support employee programs and initiatives designed to enhance engagement and company culture.