Order Fulfillment Associate

New England Coffee, a brand of Reily Foods Company, has been roasting exceptional coffee for more than 100 years. We pride ourselves on quality, consistency, and great service—and our fulfillment team plays a critical role in delivering that experience to every customer. We are expanding and seeking a dependable, motivated individual to join our team.

Position Overview

The Order Fulfillment Associate ensures customer orders are picked, packed, and shipped accurately and on time. This hands-on role supports fulfillment operations including order processing, inventory management, materials handling, and maintaining a clean, safe workspace.

Responsibilities

• Monitor, process, and fulfill daily online orders

• Accurately pick, pack, and verify items prior to shipment

• Prepare and stage outgoing shipments for multiple carriers

• Perform stock counts, replenishment, and general inventory control

• Maintain a clean, organized, and safe work area

• Report product, quality, or safety concerns promptly

• Assist with customer order inquiries as needed

• Support additional departmental tasks as required