Order Fulfillment Coordinator (1 year/MEDICAL DEVICE MNC) - East/up to $3.5k #HAO
Summary
Coordinates order fulfillment for a medical device company, processing orders, managing logistics, and ensuring timely delivery while supporting warehouse operations.
Salary: up to $3500 + 1m completion bonus
Duration: 1 year
Working Days & Hours: Mon-Fri Office Hours
Location: Bendemeer
Job Description:
1. Order Processing (Primary Function)
• Prepare and prioritize customer orders to ensure a continuous and balanced workflow for the Order Processing team.
• Process customer orders accurately and efficiently in accordance with established procedures and service level agreements (SLAs).
• Verify order information including product availability, pricing, customer details and shipping requirements prior to processing.
• Monitor order queues and coordinate with Logistics to maintain smooth order flow throughout the day.
• Update order status accurately within the Order Management System.
• Identify and resolve routine order discrepancies, escalating complex issues where necessary.
• Coordinate closely with Customer Service, Warehouse and Logistics to ensure timely order fulfilment.
• Support inventory reconciliation and order verification activities where required.
• Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.
2. Logistics & Warehouse Support (Secondary Function)
• Prepare, pack and organise completed orders for dispatch.
• Coordinate with external delivery providers and act as the point of contact for delivery-related matters.
• Ensure special delivery requests and urgent deliveries are fulfilled accordingly.
• Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.
Job Requirements: Min Diploma in Logistics/Supply Chain/Business or similar w min 2 yrs of relevant experience, preferably in pharmaceutical/life science/medical device industries
Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R21102307
allylok@recruitexpress.com.sg