Order Fulfillment & Packing Associate

Position Title: Online Fulfillment and Packing Associate

Reports to: Retail Manager

NOTE: This role works out of the Amazeum’s fulfillment warehouse located in Gravette, Arkansas

Classification

Type: Part-time, non-exempt position (15 -25 hours)

Schedule: Shifts can be scheduled during the warehouse operating hours of Monday through Friday, 9am - 7pm.

Minimum starting hourly rate: $12.00

Scott Family Amazeum Overview

The Scott Family Amazeum is a hands-on, interactive museum in Northwest Arkansas and recognized as a 501 (c)(3) non-profit organization. We create a fun environment where risk taking, imagining, problem solving, discovery, collaboration, and exploration bring children and adults together to learn and grow.

Core Purpose: The Amazeum exists to spark and nurture the curious and creative spirit in all of us.

Through experiences with the Amazeum, individuals and the community are engaged in building relationships and developing identities as creative, curious, and innovative shapers for the region. Learning at the Amazeum is an active, playful exploration that inspires curiosity. It is rooted in inquiry-based discovery and involves an element of risk. Hands-on learning opportunities allow guests to exercise critical thinking in the context of play.

The Amazeum facility includes approximately 50,000 square feet of indoor space and one acre of outdoor exhibition and activity space. The museum is located at the intersection of Museum Way and J Street in Bentonville, AR.

Position Summary

The Order Fulfillment & Packing Associate plays a critical behind-the-scenes role in delivering joyful Amazeum experiences to families beyond our walls. This position is responsible for accurately picking, packing, labeling, and preparing online orders from Curiosity Corner for shipment. While this role does not work directly with guests, your precision, care, and efficiency directly shape how families experience the Amazeum at home.

This role works out of the Amazeum’s fulfillment warehouse located in Gravette, Arkansas and collaborates closely with the Retail Team to ensure every order reflects Amazeum quality, creativity, and care.

Essential Functions

• Accurately pick items from Curiosity Corner inventory based on online order details
• Pack orders safely and thoughtfully to protect products and present them with care
• Prepare shipments for outgoing delivery, including labeling and staging for carrier pickup
• Follow established packing standards to ensure consistency and quality
• Identify and communicate order discrepancies, damaged items, or inventory concerns to the Retail Team
• Maintain an organized, clean, and efficient workspace
• Restock packing supplies and monitor material needs
• Support a positive, collaborative, curiosity-driven work environment
• Work extended schedules during peak seasons, especially during the holiday period
• Represents the Amazeum in a professional manner at all times including adherence to department standards
• Perform additional duties as required

General Duties

The responsibilities listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The Amazeum reserves the right to revise or change position duties and responsibilities as necessary to accommodate changing organizational needs.