Order Fulfilment Executive

You will be tasked to:

Execute a project effectively once a project order is being received
Have a complete understanding of the requirements of the project and the delivery schedule
Liaise with purchasing team with regards to the procurement of the items
Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
Handle the billing for each project in an accurate manner
Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
Plan, schedule as well as coordinate materials availability to meet customer requirements
Engage in regular meetings with internal departments to review project, production and procurement updates
Arrange with site personnel for the delivery and collection of samples
Other related duties as required by HOD/ Management

The ideal candidate should be:

Recognised Diploma or Degree in any field
Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
Entry level candidates are welcome to apply as training is provided
Working experience in import/export or related environment would be advantageous
Working knowledge and experience in SAP system preferred but not a must
Must be effectively bilingual in English and Mandarin to communicate with mandarin speaking customers to maximise customers satisfaction regards in shipments and deliveries.
Able to analyse information quickly and accurately
Excellent planning, communication and problem solving skills with an eye for details;
Customer service oriented and result-driven with ability to work independently in a fast paced environment.

See also