Order Handling (m/f/d)
Summary
Processes and manages commercial orders for machinery, services, repairs, and rentals, handling quotations, logistics, customs, and invoicing for international markets in the CEE region.
Responsibilities / Tasks
Managing commercial processing of new machine, service, repair, and rental orders
Preparing quotations and tailored customer proposals based on technical requirements
Coordinating domestic and international shipments, returns, and export/customs documentation
Liase with technical support and service teams to ensure accurate order execution
Handle service requests, tickets, reports, and invoicing
Maintaining order documentation and ensuring compliance with internal and customer requirements
Your Profile / Qualifications
German & English (proficient)
Strong understanding of international business operations and customer requirements
Customer-oriented approach with a focus on service excellence and satisfaction
Excellent problem-solving and analytical skills
Effective communicator, able to engage with stakeholders at all organizational levels
Collaborative team player with a proactive and open-minded mindset
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