Order Processing and Shipping Coordinator
Status: Full-time, non-exempt hourly
Department: Shipping
Reports to: General Manager (GM)
Location: Dinuba, CA
Schedule: March–October (slow season) M–F, 7:30 am–4:00 pm | November–February (busy season) M–Sat, 7:30–4:00 pm
(busy season is subject to change depending on business levels and weather)
Pay: $20 - $23/ hour (Pay determination is based on experience and qualifications.)
The opportunity.
Help bring customer orders to life! In this office-based role, you’ll sit at a computer and manage the end-to-end order process using SAP, our inventory software. You’ll also partner with the GM to manage the shipping cycle and optimize truck logistics to ensure efficient, accurate product deliveries. It’s imperative that you are reliable and responsible, comfortable working with MS Excel, and able to work well under pressure while staying on top of details. Strong communication skills, a team-player mindset, and a problem-solving attitude are essential. Bilingual English/Spanish is a major plus.
While primarily office-based, you will occasionally need to walk out to the warehouse and collaborate with employees to investigate and resolve inventory discrepancies. You’ll keep everything compliant (including QC/Phyto), provide timely shipping updates and documentation to the Sales team, and ensure paperwork for each order is accurate so invoices are processed efficiently and on time.
Responsibilities you can expect.
- Process orders in SAP to support quick, accurate fulfillment.
- Partner with the GM to manage the shipping cycle, including:
- Generate shipping paperwork and monitor delivery sequence
- Schedule trucks, maximize truck space, and coordinate customer pickups
- Answer internal and external shipping questions
- Communicate a daily shipping log to the Sales team for optimal customer service
- Ensure compliance with QC/Phyto so products can enter other states
- Ensure all order paperwork is accurate for efficient, timely invoicing.
- Perform other duties as required.