Organizational Program Manager, Apple Services Engineering
Summary
Senior program manager driving efficiency and scalable processes for Apple’s Services Engineering teams, owning end-to-end programs and advising leadership on organizational strategy.
Apple Services Engineering builds the products and services Apple's customers love — and helps the rest of Apple do the same. Our teams power Apple Music, Podcasts, TV+, App Store, iCloud, Commerce, Search & Recommendations, and much more.
We're looking for a senior Organizational Program Manager to drive efficiency, build scalable processes, and partner with engineering leadership across a large engineering organization. You'll own complex programs end-to-end, bring data-driven insight to leadership decisions, and develop repeatable solutions that scale. You'll advise senior leaders on organizational strategy, influence cross-functional stakeholders, and drive the programs shaping the culture of the organization you support.
Minimum Qualifications
- 7–10 years as a Chief of Staff, Senior Program Manager, Senior Operations Manager, or
- equivalent — with demonstrated end-to-end program ownership and strong autonomy
- Experience working directly with and influencing senior leaders in a software engineering
- organization
- Proven ability to drive programs with measurable outcomes — encompassing design,
- implementation, and iteration, not just execution support
- Strong understanding of the software development lifecycle and how engineering teams are
- structured and operate
- Demonstrated ability to analyze organizational data and translate it into clear leadership
- recommendations
- Bachelor's degree or equivalent, relevant work experience
Preferred Qualifications
- Experience embedded in platform and infrastructure engineering organizations
- Track record of influencing cross-functional stakeholders and driving alignment without
- direct authority
- History of designing scalable processes and frameworks — not just executing existing ones
- Experience mentoring or developing junior program managers or coordinators
- A true team player and trusted partner — someone who shows up for the broader org,
- collaborates generously, and always keeps the bigger picture in mind
- Exceptional interpersonal skills; ability to build trust and work effectively across functions,
- levels, and global locations
- Strong organizational skills with the ability to manage multiple high-priority workstreams
- simultaneously
- Excellent written and verbal communication; able to distill complex, ambiguous information
- into clear narratives for diverse audiences
- Experience planning large-scale events — offsites, town halls, leadership summits —
- including logistics and content
- Adaptable and composed through change; able to re-prioritize fluidly
- Comfortable handling sensitive and confidential information with integrity and discretion
- Proficiency with Keynote, Pages, Numbers, and Apple tools preferred