Orthopedic Nurse Navigator

The Orthopedic Navigator serves as the primary clerical, communication and interpretative person for the Clinic Ortho Physician. This position coordinates scheduling of patients for specialty appointments and surgery. The orthopedic clinic coordinator assures all Orthopedic Provider needs at Teton Valley Hospital are met and upholds strict policies on confidentiality for all patients and staff.

JOB DESCRIPTION:

· Greeting patients in a courteous and professional manner and escorts them to the appropriate exam room in a timely manner. Maintains adequate patient flow for scheduled and walk-in appointments.

· Completes, documents and logs all clinic lab tests per Provider’s order and clinic lab policy. Acquires Healthland number for all Medicare labs performed in the clinic.

· Triages, answer phone calls, and arranges for all patient diagnostic testing and follow-up appointments.

· Safely and accurately administers medications. Makes prescription calls for patients as directed by Provider.

· Performs clinic health care services per scope of licensure and training and as directed by the clinic Providers.

· Uses electronic medical record software completely and accurately.

· Assures cleanliness of all exam rooms after each patient visit.

· Assists patients with completion of medical forms and obtaining Provider signature. Assures all medical consents are signed and witnessed.

· Receives, disburses, and files all notes, diagnostic results and lab reports in conjunction with H.I.M.

· Monitors all clinic inventory recording low supply inventories for Materials Management with Clinic Manager.

· Stocks and maintains patient exam rooms daily, also checking for expiration dates.

· Maintains sterilization of reusable medical equipment on a daily basis.

· Assists with any other duties as assigned.

· Helps coordinate scheduling of patients for all surgeries, pre-op clearances, clinic provider appointments, and equipment needs.

· Manages Ortho Clinic patient’s care during office visits.

· Assists Ortho MD and others and learns treatment protocols as needed.

· Assists with wound care and casting.

· Manages and documents on Ortho Patient paper charts.

· Ensures all Orthopedic Surgeon professional charges are recorded on patient super bills and are given to billing on the same day of the patient services.

· Works closely with the Clinic Unit Secretary to complete Workers’ Compensation Insurance documentation and correspondence.

· Responsible for follow up phone calls to Ortho Patients and answer questions or finds appropriate individual to answer patient questions.