OTC Accounts Receivable Specialist - Italian Market

The primary purpose of the job is to ensure that customer payments and all receivable’s related activities are processed in a timely manner and in accordance with the quality standards.

Responsibilities

1. Process bank statements - including allocating and clarifying payments

2. Dunning process of all overdue items

3. Securing on time customer payments and providing customers or business partners with requested documents

4. Direct debits process maintenance

5. Checking, creating and issuing invoices, credit notes and financial documents

6. Bank reconciliation

7. Reporting

8. Maintaining relationship with customers and business partners

9. Facilitating the identification and resolution of any customer disputes and queries

10. Performing root cause analysis

11. Identifying process improvement needs and providing possible solutions

12. Taking an active part in creating and keeping process documentation up to date

13. Maintaining KPIs on the required level

14. Providing training and support for new team members

Qualifications

• Good understanding of Order to Cash process

• Relevant experience in accounting, especially accounts receivable

• English language level allowing business communication - Italian would be an asset

• Good command of Excel

• Experience in working with the ERP systems, preferably SAP

• Proactiveness, problem-solving attitude

• Presenting level of commitment, responsibility, ownership

• Accuracy and attention to details

• Goal orientation

• Enhancing cross team cooperation

• Ability to establish priorities

Benefits

• Medicover Healthcare/UNIQA Life Insurance/Multisport

• Mybenefit Cafeteria

• Language classes

• Transport tickets reimbursements

• Holiday bonuses

• Annual Performance Bonus

• Leadership Development Program, Training Framework, SAP Academy

• 50/50 hybrid way of working

Information regarding remuneration will be provided prior to the commencement of employment.