OTC Billing Specialist

We are seeking an experienced OTC Billing Specialist to join our team in Karnataka. The ideal candidate will have a strong background in order-to-cash (OTC) processes, including billing and invoicing, and will be proficient in Oracle ERP systems. This role is crucial for ensuring accurate and timely billing operations, which directly impact customer satisfaction and company revenue. Key Responsibilities: - Manage the end-to-end OTC billing process, ensuring accuracy and compliance with company policies. - Generate and issue invoices to customers in a timely manner, addressing any discrepancies or issues that may arise. - Collaborate with the finance and sales teams to ensure seamless communication and resolution of billing-related inquiries. - Utilize Oracle ERP to track billing activities, maintain records, and generate reports as needed. - Provide exceptional customer service by addressing customer inquiries related to billing and payment processes. - Continuously seek opportunities to improve billing processes and enhance operational efficiency. Required Skills: - Strong knowledge of OTC billing and invoicing processes. - Proficiency in Oracle ERP systems. - Excellent communication and customer service skills. - Ability to work collaboratively in a team environment. - Detail-oriented with strong analytical skills. If you are a motivated individual with a passion for billing operations and customer service, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service and support to our customers while contributing to the success of our organization.