Outbound Call Center Representative (Temp to Perm)

POSITION SUMMARY

As an Information Verification Specialist, you will be making outbound phone calls, while following a script, to a list of Healthcare practices and hospitals to verify and obtain the requested information per project, while following sampleability compliance guidelines for pharmaceutical companies to ship their product to the facility. The Information Verification Specialist will also research and pull information from various website to support the development for new software applications for Healthcare License Solutions.

EMPLOYMENT STATUS:

This is a temp-to-perm position.

BENEFITS

• Current benefit programs offered by MedPro include medical, dental, vision, health savings account, paid parental leave, disability and life insurance, legal, critical illness and accident insurance, 401(k) plan, profit sharing, generous PTO, 11 paid holidays, opportunities for professional development & growth and company sponsored events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 85% of time is spent making an average of about 200-250 outbound calls a day verifying healthcare provider’s information (office addresses, specialty, status, etc) with the use of a script
• 15% of time is spent researching and pulling information from various websites to support the development of new software applications for Healthcare License Solutions
• Data entry of the information verified through outbound calls into MVS and Call ID
• Manage multiple projects and meet project deadlines
• Attending weekly team meetings and actively participate