Outbound Sales Executive

Job Description Outbound Sales Executive
Dear Applicant,
Greetings from PMI Solutions: Professional Management Institute!
We are pleased to share the detailed Job Description for the role of Outbound Sales Executive at PMI Solutions.

Role Overview

As an Outbound Sales Executive, you will be responsible for making outbound sales calls, generating leads, identifying potential customers, presenting products/services, handling customer queries, and converting prospects into business opportunities.

Key Responsibilities

- Conduct outbound sales calls to prospective customers and generate business leads.

• Identify potential customers and understand their requirements.
• Present products/services effectively and communicate key benefits to prospects.
• Explain product/service features and value propositions to potential clients.
• Generate and qualify leads through cold calling and follow-up calls.
• Handle customer queries, objections, and concerns professionally.
• Negotiate with prospective customers and drive successful sales conversions.
• Maintain accurate records of customer interactions, call outcomes, and follow-up activities.
• Build and maintain positive customer relationships through regular engagement.
• Follow up with interested prospects to convert leads into sales.
• Achieve daily, weekly, and monthly sales targets and assigned KPIs.
• Coordinate with internal teams to ensure smooth customer onboarding and support.

Shift Structure & Timings

- Work Location: Permanent Work From Home

• Shift Timing: 10:00 AM to 8:30 PM
• Login Duration: 10 hours 30 minutes daily. Incomplete login hours must be completed beyond 8:30 PM.
• Breaks: 1 hour total break + 30 minutes buffer time.
• Working Days: 6 days a week (Sunday fixed off).

System Requirements

- Updated Laptop/Desktop with minimum Windows 11.

• Stable internet connection with minimum 50 Mbps speed.
• Ethernet/LAN connectivity preferred.
• Power backup for the complete shift duration.
• Headset mandatory.

Targets & Performance

Performance will be measured through outbound calling productivity, lead generation, qualified prospects, customer engagement, sales conversions, follow-up accuracy, and achievement of assigned sales targets. Final KPIs will be communicated during OJT.

Training & Compensation

- Training: 10 days (5 days training + 5 days OJT).

• Certification: Mandatory after training.
• Training Payout: Included in Full & Final Settlement.
• Salary Credit: 12th of every month.
• Probation: 3 months.
• Joining Bonus: 2,000 after successful completion of probation, subject to performance and company policies.
• F&F and Resignation: Governed by applicable company employment terms and policies.

Leave Policy

- 1 paid leave per month, applicable after the first month.

• No leave bucket is maintained.
• Unused leave lapses monthly, subject to applicable policy.

Eligibility & Skills

- Minimum 6 months of experience in sales calling, outbound sales, telesales, telemarketing, or lead generation.

• Good communication and telephone-handling skills.
• Strong cold calling, sales pitching, and customer engagement abilities.
• Ability to understand customer requirements and handle objections.
• Good negotiation, follow-up, and sales conversion skills.
• Basic knowledge of Excel and CRM tools.
• Ability to achieve sales targets and work with performance-based KPIs.
• No planned leaves or commitments for the first 3 months after joining.

Mandatory WFH Setup Verification

Candidates must submit a live selfie of their setup showing Laptop/Desktop, minimum 100 Mbps Wi-Fi, power backup, and headset with microphone. Further interview rounds will proceed after verification.

CRGC Policy

Employees are required to contribute 5% or 10% of monthly salary, depending on role/designation. The fund carries 10% annual interest and a 12-month lock-in. Eligible employees may request an emergency withdrawal of up to 50% with 30 days' prior notice, subject to applicable policy.

Recruitment Fraud Disclaimer

PMI Solutions does not charge candidates any recruitment fees. Official communication is sent only through authorized company email IDs. Candidates should avoid suspicious job offers or payment requests and must not share personal or financial information.
For clarification, please contact our authorized HR team through official communication channels.
Regards,
HR Team
PMI Solutions: Professional Management Institute