The Outbound Manager is accountable for the safe, compliant and efficient execution of all warehouse activities assigned to either the Day or Night Outbound Shift. The Manager provides leadership across multiple facilities, ensures daily customer commitments are achieved, and is responsible for shift performance against safety, service, productivity, quality and financial expectations.

Required Leadership & Management Qualifications

• Demonstrated ability to lead a large, multi-functional warehouse team of approximately 200 associates across multiple buildings and operating areas
• Strong floor leadership with the ability to direct Managers, Supervisors, Leads and hourly associates while maintaining clear accountability at every leve
• Ability to plan labor, equipment and workflow across selection, replenishment, reach-truck operations, loading/unloading, receiving, sanitation and support functions
• Proven ability to coach, develop, evaluate and hold team members accountable for performance, attendance, safety, quality and adherence to company expectations
• Ability to make timely operational decisions in a high-volume, deadline-driven food distribution environment and effectively communicate priorities during changing conditions
• Strong written and verbal communication skills, including shift start-up meetings, performance discussions, corrective action, incident response and leadership handoffs.

Safety, Compliance & Food-Safety Qualifications

• Owns the safety performance of the entire assigned shift and actively leads a culture in which safe work practices are a condition of operation
• Ensures Powered Industrial Truck, pedestrian, dock, material-handling and warehouse safety requirements are consistently followed
• Ensures the shift operates in compliance with all company SOPs, GMPs, food-safety requirements and established 6S standards
• Maintains high standards for housekeeping, sanitation, product protection, aisle and dock conditions, equipment use and facility discipline
• Leads or supports incident investigations, corrective actions, safety stand-downs and follow-up actions to prevent recurrence
• Ensures required training, certifications and operating qualifications are current before associates perform assigned work.

Operational & KPI Accountability

• Accountable for achieving all applicable shift and position KPIs, including productivity, accuracy, service, safety, labor and quality measures
• Responsible for achieving the Company's applicable OTIF (On Time In Full) expectations through accurate selection, timely loading, proper staging, shortage reduction and completion of outbound shipping requirements
• Directs the shift to complete approximately 75,000 outbound cases while supporting approximately 15,000 inbound cases, with actual volume subject to daily business requirements
• Balances labor and workload among approximately 100 Selectors, 40 Reach Truck Operators, 20 Loaders / Unloaders and other support functions to meet daily operating objectives
• Monitors workflow continuously and takes corrective action when productivity, replenishment, loading, receiving, staffing, equipment availability or other constraints threaten shift completion
• Ensures effective communication and operational handoff between Day Shift, Night Shift, Inbound, Transportation and other supporting departments.

Financial / P&L Accountability

• Responsible for all relevant P&L lines associated with the assigned shift and for operating within established labor and expense expectations
• Manages regular hours, overtime, staffing levels, productivity and labor deployment to support both customer service and cost objectives
• Understands the financial impact of shortages, mis-picks, damages, rework, detention, overtime, poor productivity, product loss and process failures
• Uses operating and financial data to identify unfavorable trends, establish corrective actions and improve shift performance.

Schedule, Hours & Flexibility

• Current schedule is Sunday through Thursday. Managers are expected to work a minimum of 10 hours per day and remain as necessary to support safe and complete shift execution
• Current 1st Outbound Shift starts at approximately 10:30 a.m. and operates until approximately 60% of the day's outbound cases are selected
• Current 2nd Outbound Shift starts at approximately 6:00 p.m. and operates until the remaining approximately 40% of outbound cases are selected and loaded for outbound shipping
• Current Sunday start time is approximately 7:30 a.m.Shift schedules, start times, operating percentages, staffing levels, facility assignments and workdays are subject to change based on business needs
• The Outbound Manager must be flexible and capable of working either Day or Night Shift, extended hours, adjusted start times, weekends or other schedules when operational requirements change.

Knowledge, Skills & Experience

• Strong working knowledge of high-volume warehouse/distribution operations, preferably within food distribution, grocery, refrigerated, frozen or multi-temperature environments
• Working knowledge of warehouse management systems, labor/productivity reporting, inventory controls, order selection, replenishment, receiving and outbound shipping processes
• Ability to interpret KPIs, labor reports, service metrics, OTIF results, operating reports and relevant P&L information and convert results into actionable plans
• Strong problem-solving, root-cause analysis, continuous-improvement and 6S

About Lipari:

Headquartered in Warren, Michigan, Lipari Foods is a leading independent distributor built around global and specialty foods. With a customer-first mindset, they serve customers through 67 depots across 32 states and growing. Lipari brings the world’s most craveable flavors to shelf with an end-to-end approach that combines exclusive and owned brands, retail services, innovative tools, and dependable delivery across 10 categories including deli, bakery, frozen/dairy, specialty grocery, international specialty, meat/seafood, packaging, confections, foodservice/prepared foods, and convenience.