Outdoor and Day Camp Manager

Job Summary

Responsible for developing, planning, implementing and managing high quality and engaging outdoor programming including all GSEOK day camp operations. This position provides leadership and guidance to GSEOK volunteers to ensure all Day Camp programs comply with Girl Scouts and American Camp Association (ACA) safety standards and protocols. The Outdoor Manager also supports troops and service units by coordinating property reservations, processing and confirming reservation requests, and reviewing and approving activity requests.

This is a safety sensitive position.

Essential Duties and Responsibilities:

• Achieves council and department short-term and long-term goals related to camp and outdoor property programs.
• Train and supervise volunteer day camp directors to ensure delivery of high-quality outdoor programming and adherence to safety guidelines.
• Develop council level training for day camp volunteers that meet Girl Scouts and ACA requirements.
• Provide direction and support to day camp directors with program planning and execution, collaboration with co-workers and in handling crises, emergencies, behavioral, and medical response, as needed. Engage emergency action plan. Coordinate the completion of required forms and reports.
• Maintain compliance with Girl Scouts of the USA (GSUSA), American Camp Association (ACA) and council health and safety standards and procedures.
• Supports functions of the customer care process. Answers, problem-solves, manages and responds appropriately and timely to all inquiries including, but not limited to email, phone and walk-in customers.
• Collaborate with the Property department to ensure camp facilities meet or exceed regulatory and council standards for safe and effective use.
• Maintain inventory of all Day Camp program supplies and purchase supplies, as needed.
• Track troop and service unit reservations, usage, revenue, and guest satisfaction data to measure success and identify areas for growth.
• Commit to diversity, inclusion, and cultural awareness and promoting education programming to diverse communities and backgrounds.
• Prepares and coordinates budgets to ensure adherence to approved program events.
• Assists in achieving the council’s retention goals for girls by development, coordination and delivery of quality events, curricula, and additional resources as driven by market needs.
• Cultivates relationships with appropriate community leaders, organizations, and businesses to support retention efforts.
• Performs additional duties as assigned.