Outlet Cashier
Description
Job Summary
The Outlet Cashier supports the mission of Heart of Texas Goodwill Industries by providing courteous customer service, accurately processing customer purchases, and assisting with overall store operations. This position operates the cash register, supports merchandise recovery and display areas, assists customers, and follows store procedures to ensure an efficient, professional, and welcoming retail environment.
Key Responsibilities
The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.
Customer Service & Store Support
- Greet customers as they enter the store and assist them in finding items and answering questions.
- Provide courteous and professional service at all times; bag merchandise and assist with carrying purchases to vehicles as needed.
- Answer telephones and direct calls appropriately.
Cash Handling & Register Operations
- Perform all cash register duties accurately and efficiently; count cash drawer at the beginning and end of each shift.
- Ensure two initials are included on Daily Deposit and Bank Deposit forms; follow all cashier training manual procedures and store cash-handling requirements.
Merchandise & Sales Floor Support
- Maintain a clean, organized, and customer-ready retail floor; keep merchandise orderly and presentable on the blue sales tables.
- Support table turns by helping maintain a safe, organized, and efficient shopping environment; offer shopping baskets when available.
Store Safety, Cleanliness & Security
- Maintain cleanliness of the sales floor, front-end area, entrances, and customer common areas; follow safety procedures and use required safety equipment as assigned.
- Monitor customer activity; address concerns such as unsafe behavior or safety hazards and report observations of theft, security concerns, or policy violations to management.
Organizational Support
- Follow all rules and procedures in the personnel handbook and cashier training manual; suggest improvements in workflow or operations to increase efficiency.
- Promote the mission, values, goals, and objectives of Heart of Texas Goodwill Industries; perform other duties as assigned.
Supervisory Duties
This position has no supervisory responsibilities.