Outlet Host/Hostess - Council Oak Fish

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

Job Description:

The Host / Hostess is responsible for welcoming and greeting guests at restaurant, obtaining information from guests and ushering guests to seats while ensuring a positive guest experience.

• Greets guest at entrance to restaurant in a positive manner.
• Obtains basic information from guest such as name, number in party, and seating preferences.
• Ushers’ guests to sit location at a place that is comfortable to the guests.
• Promotes positive guest/employee relations.
• Answers podium phone.
• Other assignments as directed.

QUALIFICATIONS:

• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
• Ability to deliver at a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

BENEFITS INCLUDE:

• Medical, Time Off and Retirement benefits offered through Local Union Representation
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay rate $23.06 an hour