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Outlet Manager

  • Manage the daily operations of the assigned restaurant, bar, lounge, or other food and beverage outlet.
  • Deliver exceptional guest service and ensure memorable dining experiences.
  • Lead, coach, and motivate the outlet team to achieve high performance and service excellence.
  • Monitor service quality, cleanliness, and presentation in line with luxury hospitality standards.
  • Manage staffing, scheduling, inventory, and operating costs to maximize efficiency and profitability.
  • Ensure compliance with food safety, hygiene, health, and safety regulations.
  • Collaborate with the culinary and other hotel teams to deliver seamless operations and achieve business goals.
  • Handle guest feedback professionally and implement continuous service improvements.
  • Diploma or Degree in Hospitality Management, Hotel Management, or a related field.
  • Minimum 5–8 years of food and beverage experience, including supervisory or management experience in a hotel or upscale restaurant.
  • Strong leadership, communication, and organizational skills.
  • Excellent knowledge of restaurant operations, guest service, and food and beverage standards.
  • Commercial awareness with experience in cost control and team management.
  • Ability to work in a fast-paced, multicultural environment.
  • Previous experience with an international hotel brand is an advantage.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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