Outlet Server - The Beach Club
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience.
Essential duties include, but are not limited to:
- Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
- Ensure guest satisfaction in assigned areas and other areas if necessary.
- Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
- Keep bar and service area clean, sanitary and organized at all times.
- Adhere to beverage control procedures.
- Adhere to all regulatory, departmental and company policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
- Promote positive guest and team member relations
Qualifications:
- High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume. Certificate in Mixology is preferred.
- Must undergo Alcohol Awareness Certification training on an ongoing basis.
- Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Must possess knowledge of both food and beverage items.
- Must be able to make cash transactions accurately.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.