Outlet Supervisor
Summary
Oversee daily operations of a retail outlet, manage inventory, POS systems, and staff while ensuring customer service excellence and compliance with SOPs.
Main Duties and Responsibilities Included:
· Manage POS system
· Preparation of daily sales report
· Monitor proper ordering & receiving of goods
· Inventory management
· Provide a professional and friendly customer service
· Assisting in general operations
· Ensure that customers have a pleasant environment experience
• Promote the packages and contributed to the total sales efforts of the outlet based on the promotional activities planned
• Supervise and ensure team comply with the Company standards and Standard Operation Procedure (SOP) in achieving service excellence
• Assist Manager in staff training and orientation for new hires
• Check and ensure the cleanliness of outlets and equipment’s functioning before and after shift hours
• Administer and maintain inventory/asset records and documentation
Requirements:
· Minimum 2 years of relevant experience in a F&B environment
· Ability to work flexible hours, including weekend, public holiday
· Good communication/ international skills
· Excellent wine & beverage, knowledge of cuisine, culture and tradition
· Strong leadership & team player
· Dependable and reliable