Outlets Manager
Lead Timeless Elegance & Refined Caribbean Dining
Imagine orchestrating two distinct, world-class restaurant experiences on the shores of Maundays Bay – the sophisticated Caribbean fine dining of Pimms and the timeless Italian charm of Cip’s by Cipriani.
At Cap Juluca, A Belmond Hotel — a two Michelin Key (2025) resort and part of the LVMH family — every meal is an opportunity to create magic. We are seeking a passionate and highly skilled Outlets Manager with exceptional wine expertise to lead both these iconic outlets.
This isn't just a management role; it's a chance to blend operational excellence with genuine hospitality, fostering a team that delivers an unparalleled luxury dining experience.
- Elevate Guest Experiences: Ensure seamless, personalised, and Forbes Five-Star service in both Pimms and Cip’s.
- Champion Wine Excellence: Leverage advanced wine knowledge for recommendations, pairings, and driving premium sales.
- Lead Operations: Oversee daily service, pre-shift briefings, and operational flow to ensure flawless execution for both distinct restaurant concepts.
- Inspire Your Team: Coach, train, and motivate a diverse F&B team in luxury service, menu knowledge, and beverage expertise.
- Protect the Brand: Uphold the unique identity and standards of Pimms' Caribbean elegance and Cip’s Italian warmth.
- Drive Financial Performance: Monitor revenue, control costs, and identify opportunities to enhance profitability.
Requirements
- 3–5 years of progressive luxury F&B leadership experience (hotels, resorts, fine dining).
- Advanced wine knowledge; formal certification (WSET, CMS, AIS, FISAR) is highly preferred.
- Proven experience as a Sommelier, Assistant Sommelier, or in a wine-led restaurant environment is a strong asset.
- Deep understanding of Forbes, LQA, or similar luxury service standards.
- Exceptional floor presence, communication, and team leadership skills.
- A natural host with a genuine passion for creating memorable dining experiences.
- Ability to manage distinct concepts and drive both guest satisfaction and financial results.
- Island, resort, or international experience preferred.
Benefits
At Cap Juluca, A Belmond Hotel we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive compensation
- Complimentary and preferred rate experiences at our iconic destinations
- Training and Development Programs
- Employee assistance and wellbeing programs
- Complimentary Comprehensive Health and Life insurance Coverage
Cap Juluca, A Belmond Hotel is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.