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Whittier Health Network

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Outpatient Front Desk Coordinator

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Description

Whittier Rehabilitation Hospital Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department
150 Flanders Road
Westborough, MA 01581


Front Desk Coordinator –Full Time
Weekdays only


This vital role ensures a seamless experience for new patients by handling inquiries, verifying information, coordinating schedules and maintaining accurate patient records. Greets all patients with a warm welcome and excels in a team environment.
We are seeking a social, kind and dependable candidate to join our outpatient therapy services!


PRIMARY RESPONSIBILITIES INCLUDE:
  • Primary point of contact for all PT, OT and SLP outpatients to ensure a smooth transition into our services.
  • Pleasant, assertive approach to visitors, employees and phone guests, utilizing good judgement in each encounter
  • Maintaining an efficient and productive working environment
  • Administrative support requiring independent decision-making
  • Strong attention to detail, excellent organizational skills and time management
PREREQUISITES:
  • Customer Service experience
  • Knowledge of office related equipment
Benefits:
  • 401(k)
  • Continuing education credits
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
Work Location: In person


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