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WESTCARE INC

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Outreach and Training Director (53426)

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Position Summary:

The Outreach and Training Director is responsible for training new outreach staff, providing daily support with client acquisition and transportation, and assisting with scheduling, time management, logistics, and productivity. This role also promotes the agency within the community while maintaining a positive and professional image.

Essential Job Functions:

  • Train and onboard new outreach staff.
  • Provide daily support with client acquisition and transportation.
  • Assist staff with scheduling, time management, and logistics.
  • Monitor staff productivity and support team efficiency.
  • Promote agency services and maintain positive community relationships.
  • Represent the agency in a professional and respectful manner.
  • Organize/attend community events
  • Working a flexible schedule, and consistently arriving to scheduled shifts on time
  • Transports participants to residential facilities and approved community events as needed.
  • Assists in the implementation of recreational activities for program participants, participating where appropriate
  • Uploads documents to the program participants electronic medical record as assigned
  • Assists other WestCare staff as needed to promote cooperation and portray a professional image to the community
  • Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Kentucky
  • Performs other duties as assigned

Essential Qualifications:

  • At least 2 year of experience working in similar role
  • Must be at least 18 years old or older
  • Ability to work well, both individually and as part of a team
  • Ability to prioritize tasks
  • Complete assignments in a timely manner
  • Ability to exercise good judgement and discretion
  • Adherence to the highest standards of ethical conduct
  • Ability to maintain a professional appearance and demeanor
  • Excellent verbal and written communication skills
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