Outreach Manager / Region Head , UNSW, Bengaluru

Position Description

Position Title: Outreach Executive
Reports To: Head of Future Student Recruitment
Employment Type: Full-time

Position Summary

Executes recruitment-focused outreach to high schools, universities, corporates and relevant communities to generate enquires and applications for UNSW Bengaluru programs. Delivers presentations (in-person and online) and counselling to prospective students. Follows a disciplined sales process including CRM usage and reporting, upholding UNSW values and reputation in the market.

Accountabilities

Plan and delivery of recruitment engagements

· Creation of UNSW Bengaluru High School Strategy, Target Schools List in partnership with UNSW Sydney team in India

· Delivery of UNSW Bengaluru High School Strategy in partnership with UNSW Sydney team in India

· Plan and conduct customer-facing activities including school visits, counsellor briefings, information sessions.

· Manage partner relationships as directed (schools, universities, corporates)

· Support recruitment fairs, webinars, open days, campus tours and other events.

Drive end-to-end lead conversion

· Capture and qualify leads; provide counselling; schedule follow-ups; coordinate application steps with Admissions.

· Maintain accurate and consistent CRM hygiene (notes, statuses, next actions); submit weekly activity reports and pipeline updates.

· Ensure collateral accuracy and brand compliance on-site; report issues and corrective actions.

· Manage pipeline performance

· Gather market intelligence & feedback (objections, competitor claims & activity, trends in student aspirations, changes in school and university sectors) and share with Brand/Admissions.

Governance, Values & Safety

• Operate within UNSW Sydney’s global brand governance model, ensuring all activity is aligned with defined Playbooks, with appropriate approvals and compliance to defined frameworks and processes.

• Actively demonstrate alignment with the UNSW Code of Conduct and Values.

• Comply with all health, safety, and wellbeing policies and take reasonable care to ensure actions do not impact the psychosocial or physical health and safety of self or others.

Skill & Experience

· Bachelor’s degree; 3+ years in outreach/counselling.

· Strong presentation and interpersonal skills; travel flexibility.

· Organization and CRM literacy.

Key relationships

· Head of Future Student Recruitment

· Admissions

· Event Executives;

· Brand team

· UNSW Sydney recruitment outreach teams (in India)