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Outreach Program Coordinator - Outpatient Psychiatry - Full Time/Days

Summary

Coordinates community outreach for a psychiatric health system, planning events, building partnerships, and promoting services to engage patients and improve care access.

The Outreach Program Coordinator creates, organizes and schedules outreach activities and special events. Engage patients and initiates care management services. This individual creates awareness and promote engagement, education and specific services to the community. Initiates and develops key relationships between individuals or groups in the community and the Mount Sinai Health System.

1. Develop, implement, and maintain current outreach and retention strategy to identify and target occupational health needs of various groups of patients in the community as identified by needs assessment reports

2. Cultivate strong working relationships by maintaining regular communication with community and volunteer organizations to identify and utilize innovative strategies to engage members and promote services offered by Mount Sinai Health System facilities.

3. Develop, implement and evaluate retention activities to help maintain and bolster patient volume through focus groups, enrollment assistance and benefits counseling sessions

4. Assist in gauging program effectiveness to improve and support program operations and standards, streamline work process and to increase the efficiency of the program

5. Educate and provide general assistance to various groups of patients regarding services offered and other public benefits

6. Coordinate and attend regularly scheduled meetings with outreach and retention stakeholders

7. Act as a liaison to advisory board members

8. Conduct presentations at community meetings regarding various services offered

9. Coordinate and plan seminars, conferences and other educational workshops

10. Assist in development of marketing materials to support outreach and retention activities and implement strategies that include but are not limited to website development, advertisement, radio and printed media

11. Submit regularly activities reports for funding agencies to meet reporting deadlines

12. Maintain meeting minutes and other administrative duties as needed

13. Perform additional tasks as assigned by the Manager of the Member Services Department

14. Performs other duties as assigned.

  • Education Requirements

    Bachelor’s degree. Master’s preferred or an equivalent combination of education and experience.

    Experience Requirements

  • 2+ years of community outreach experience strongly preferred.

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,482.07 - $74,250.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 388 - Psych Opd - MSH, Mount Sinai Hospital

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