Outreach Specialist - Support Services for Veteran Families, Multiple Counties - Full-Time

Outreach Specialist

Support Services for Veteran Families, Covers Multiple Counties

Full-Time, 40 Hours/Week

$40,000/Year

SCHEDULE: 8:00AM-4:00PM, Monday-Friday

SUMMARY: Answers veterans’ support line and conducts outreach for homeless and at-risk veterans.

SUPERVISOR: Program Manager

DUTIES AND RESPONSIBILITIES:

• Answers support line to conduct screening and provide advocacy and referrals to community resources for veterans in need.

• Travels to community locations where homeless and at-risk veterans congregate to ensure effective local outreach.

• Conducts program screening over phone or in-person with veteran households to assist in determining program eligibility.

• Documents and records coordination meetings and provide outreach.

• Coordinates with veteran program staff to facilitate program placement.

• Works closely with the case management team to ensure seamless service delivery from outreach to program participation.

• Actively participates in regular SSVF Coordinating Team meetings for the purpose of program consistency, monitoring and effectiveness.

• Provides crisis intervention as appropriate.

• Participate in community-wide events promoting services for veterans.

• Complies with agency policies and procedures, COA regulations, federal and state requirements, and education/certification/registry requirements.

• Other duties as assigned.

The Duties and Responsibilities above represent the most significant duties of this position, but do not exclude other assignments that would be within the qualification and responsibility levels of this position.