Outreach Specialist

Position Summary:

The Outreach Coordinator is responsible for building and maintaining relationships with referral sources, community partners, and stakeholders to increase awareness and utilization of the facility’s substance use disorder treatment services. This role supports client admissions by educating the community on available services and facilitating appropriate referrals.

Essential Job Functions:

• Develop and maintain relationships with: Hospitals, detox facilities, and emergency departments
• Probation/parole offices and drug courts
• Behavioral health providers and therapists
• Community organizations, shelters, and social service agencies
• Conduct outreach activities including:
• In-person visits, presentations, and networking events
• Community education on substance use treatment and recovery
• Representation at health fairs and professional meetings
• Serve as a liaison between referral sources and the admissions team
• Assist with pre-screening potential clients and coordinating referrals
• Track and document referral sources and outreach efforts
• Maintain a database of contacts and referral partners
• Collaborate with clinical and admissions staff to ensure smooth transitions into care
• Support census growth goals and occupancy targets