Outreach Worker- AOD (3441)

Reduce barriers. Support healthier futures.

As a Street Health Outreach Worker specializing in Alcohol and Other Drug Services at Father Joe’s Villages, you will work directly with individuals experiencing homelessness and substance use challenges, helping them access the care, resources, and support they need to move toward greater stability. Through street-based outreach, harm reduction, and Enhanced Care Management (ECM), you will build relationships, address immediate needs, and help individuals navigate healthcare, substance use treatment, housing, and other essential services.

Working in the community and alongside healthcare providers, case managers, and community partners, you will maintain an assigned caseload, coordinate individualized care plans, and help clients overcome barriers to accessing services. Whether providing harm-reduction education, connecting someone to treatment, or following up on a healthcare referral, you will support clients’ progress toward their goals.

The Role

• Conduct street and community-based outreach to engage individuals experiencing homelessness, build trusting relationships, and connect them to healthcare, housing, substance use treatment, and other supportive services.

• Maintain an assigned caseload, providing ongoing engagement, individualized care planning, case management, and follow-up to support continuity of care.

• Provide harm-reduction education, overdose prevention resources, and safer-use information.

• Support clients in exploring substance use goals, treatment options, and recovery resources based on their individual needs.

• Conduct alcohol and other drug (AOD) screenings and assessments within established training and scope to recognize potential overdose or withdrawal concerns and coordinate appropriate clinical or emergency support.

• Coordinate access to substance use treatment, medications for substance use disorder, withdrawal management, behavioral health services, and other community resources.

• Collaborate with Street Health, Village Health Center, Case Management, managed care partners, and community providers to coordinate services and support client-identified goals.