Outside Golf Operations

Job Title: Outside Golf Operations

Job Status: Part Time – Non-Exempt

Department: Chevy Chase Country Club

Primary Work Location: Chevy Chase Country Club

Reports To: Golf Operations Manager

Supervisory Responsibility: None

Position Summary
Outside Golf Operations Associates are responsible for achieving organizational performance goals through active participation in the sales programs and individual sales of the organization’s programs. Day-to-day implementation of the guest service programs and maximizing guest retention. Golf Operations Associates are also expected to act, at all times, in a manner that routinely anticipates and exceeds the needs and expectations of the guest.

Essential Job Duties
• Meet and greet each and every guest when they enter the property and when they finish their round.
• Provide concierge style services to all guests that visit Traditions in a manner that consistent with the established policies.
• Maintain a fleet of golf carts in a manner that is consistent with established policies. Ensure that the cart storage area is clean and orderly at all times.
• Organize and start golfers out for the day, providing them with all the information that need for their round.
• Observe, maintain and document the speed of play throughout the day.
• Ensure that the area around the golf shop and cart staging area is kept clean and orderly, and all receptacles (trash and cigarette) are emptied.
• Will be responsible for the management of outings, tournaments and special events.
• Provide exceptional guest service as established within the service and loyalty programs and continuously improve the exceptional guest service program in coordination with the Golf Operations Manager.
• Assist the inside operations staff as needed.
• Adhere to all company policies and procedures and perform other duties as required.
• Work as scheduled.
• Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
• Participates in required training and safety programs as established by the Wheeling Park District.
• Supports and exhibits the organizational values of respect, communication, integrity, innovation, recognition and appreciation, continuous learning, fun, empowerment and people.
• Performs special projects or other duties as assigned.