Outside Parts Sales Representative
Air Treatment Corporation fosters a dynamic, collaborative work environment built on teamwork, exceptional customer service, and a commitment to excellence. We value our employees and are dedicated to supporting their professional growth by providing opportunities for development and advancement from within. Our comprehensive benefits package and supportive culture reflect our commitment to the success and well-being of our team members.
Job Summary:
This is a field-based sales position responsible for developing new business, expanding existing accounts, and building long-term relationships with mechanical contractors, HVAC service companies, facility owners, maintenance departments, technicians, and purchasing professionals.
The Outside Parts Sales Representative will identify replacement and repair opportunities, conduct customer and jobsite visits, identify equipment and parts requirements, prepare quotations, and close sales. This position will work closely with our inside parts sales/counter team, warehouse, purchasing, and manufacturer partners to ensure customers receive the right part, at the right price, and when they need it.
Duties / Responsibilities:
- Develop and grow parts sales within an assigned territory (SoCal SD, LA, OC) by regularly calling on mechanical contractors, service/repair companies, facility maintenance departments, and other commercial HVAC end users.
- The Outside Parts Sales Representative is accountable for achieving established sales and gross profit objectives through territory development, new business generation, account growth, and consistent follow-up on sales opportunities
- Identify replacement parts opportunities through jobsite visits, equipment surveys, and relationship-building with technicians and purchasing contacts.
- Prepare and present accurate price quotes; follow up to close sales and meet or exceed monthly/annual sales targets.
- Maintain and expand relationships with existing accounts while actively prospecting new customers.
- Partner with the inside parts sales/counter team to source parts, check stock and lead times, and process orders accurately.
- Cross-reference OEM part numbers and identify correct replacement parts across represented manufacturer lines.
- Communicate customer needs, competitive activity, and market trends back to the Parts Manager and manufacturer partners.
- Resolve customer issues (returns, warranty claims, order discrepancies) promptly and professionally.
- Maintain accurate records of sales activity, customer visits, and pipeline in CRM/ERP systems.
- Attend manufacturer training sessions and industry events to stay current on product lines and technology.
- Represent the company professionally in the field, including at trade shows, contractor events, and lunch-and-learns.