Outside Parts Sales Representative
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Description
Join our dynamic team as a Outside Parts Sales Representative, where your expertise will help drive customer satisfaction and support our commitment to excellence. This role offers an exciting opportunity to work in a fast-paced environment, providing essential parts and solutions to our valued clients while fostering long-term relationships.
Key Responsibilities:
- Assist customers in identifying and selecting the appropriate truck parts and accessories
- Process sales transactions accurately and efficiently, including order entry and invoicing
- Maintain a thorough knowledge of Freightliner products, parts catalogues, and inventory
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering technical advice
- Manage inventory levels, restock parts, and ensure the showroom and storage areas are organized
- Collaborate with service technicians and other departments to fulfill customer needs
- Promote parts sales through upselling and cross-selling strategies
- Keep accurate records of sales activities and customer interactions
