Outside Sales Associate - Flooring

Summary/Objective

The Outside Sales Representative will generate sales for CR Flooring. Will work with existing customers and secures prospective new customers and clients by phone, e-mail and direct office or job-site appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling.

Essential Functions & Responsibilities

• Manage, cultivate and maintain builder, remodeler and retail customers for Construction Resources and actively participate in the day-to-day management of jobs under your control.
• Provide required documentation for all jobs submitted for processing:
  • Signed contract or Written Approval with Total & Quote Number
  • Adequately described material and labor on all sales (No TBD)
  • Diagram of Work Areas, including pattern layouts
  • Approval of Diagrams from client/end user
  • Down Payment info when applicable
• Maintain consistent, timely, and regular contact with all trade accounts assigned and retail clients.
• Facilitate accounts receivable with collections on trade accounts as needed.
• Support operations as necessary to ensure exceptional customer service and high-quality services rendered.
• Communicate with customers in a timely manner. Return phone calls and emails within 24 hours.
• Continue education by attending PK’s, trade shows, etc. as required by management.
• Follow and educate clients on NWFA, TCNA, and all applicable industry standards; especially concerning installation and warranties.
• Match client’s needs with product benefits by providing client with education on said products and labor. Must present upgrade options to maximize profit and total price sold.
• Communicate charge orders quickly and efficiently with client and operations.
• Strive to be the best, know the most, and be an example of professionalism on a daily basis as the face of CR.
• Actively seek new accounts and opportunities to grow business. Attend trade network meetings regularly. (NARI, ASID, HBA, NKBA)
• Participate in Decatur Saturday Showroom duty rotation.

Competencies/Skills/Abilities

• 3 - 5 years’ experience/hands-on knowledge within construction industry product sales
  • Self-motivated, driven to close sales
  • Ability to communicate at all levels, both inside and outside of the Company
• Computer literate; working knowledge of MS Office
• Must possess a valid driver’s license and good driving record

Supervisory Responsibility

This position has no supervisory responsibilities

Work Environment

This job operates within the Company’s Design Center

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee may be required to sit for extended periods of time, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional overtime and Saturday work will be required.

Additional Eligibility Qualifications

Employee must hold a valid US work authorization.

EEO Statement

At Construction Resources, all phases of employment will be administered so as to further the principle of Equal Employment Opportunity.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.