Outside Sales Representative - Boston

Position Overview

The Key Account Sales/Development Representative I, is an external (outside) sales role responsible for calling on targeted leads, selling, and establishing/maintaining relationships with Key Health Care Providers (HCPs) and systems within Boston and the surrounding territory. The role requires strong relationship-building skills, a commitment to achieving sales targets, and the ability to effectively educate clients on Health Monitor’s offerings.

Essential Job Functions

• Executes day-to-day responsibilities under direct supervision.
• Duties include calling on targeted leads, selling, and creating new relationships with physicians and healthcare providers within the assigned territory, while also maintaining and strengthening existing relationships.
• Responsible for achieving quarterly and annual sales targets, including new client acquisition and upgrades within the existing territory network, as per campaign objectives.
• Collaborates with regional service counterparts, including Ambassadors and Field Service Technicians, to ensure smooth client management and post-sale processes.
• Establishes and maintains relationships with at least 5 Key Account Systems within the assigned territory.
• Develops a quarterly sales plan in collaboration with the manager.
• Manages client relationships to build a strong reputation for service excellence, including fast response to issues and inquiries.
• Engages in at least 6 in-person calls with decision-makers per day.
• Expands Health Monitor’s market share by identifying and generating new business opportunities within the territory.
• Territory management: schedules working appointments in advance to cover the entire geographical area.
• Manages administrative responsibilities, including submitting sales orders via NetSuite and handling expenses and mileage reimbursement through Concur.
• Supports ancillary duties to assist with post-sale processes, such as updating content within existing healthcare professional office networks.
• Demonstrates product knowledge by educating HCP offices on Health Monitor's media display screens and specialty areas, ensuring they fully understand the product and its benefits.
• Performs other duties and responsibilities as assigned by management.
• 50% travel required; role may also involve remote work and home office tasks during non-travel periods.

Key Performance Indicators (KPIs)

Meeting or exceeding sales quotas.

• Number of new relationships established with Key Accounts.
• Customer satisfaction and retention rates.
• Efficiency in managing administrative tasks (timely submissions, accuracy, etc.).

Qualifications:

• Bachelor's degree or equivalent sales experience required.
• 2+ years of B2B, medical/dental device, or pharmaceutical sales experience.
• Consistent track record of quantifiable sales accomplishments, meeting quotas, and delivering objectives.
• Excellent communication and presentation skills with the ability to effectively educate and engage clients using digital screen tutorials.
• Demonstrated ability to navigate complex HCP offices, group practices, and healthcare systems, building relationships with key stakeholders and gatekeepers.
• Strong business acumen, with a deep understanding of Health Monitor’s product offerings, marketing collateral, and resources to support the sales process.
• Executive presence, capable of engaging with key decision-makers in healthcare practices.
• Proficiency in using CRM and ERP systems like NetSuite and Concur for sales orders, expenses, and tracking mileage.
• Ability to stay updated on market trends, competitor offerings, and product developments to effectively position Health Monitor’s products.
• Adaptability and resilience in a dynamic sales environment, with strong problem-solving skills.
• Knowledge of Microsoft Office (Outlook, Teams, Word, Excel and PowerPoint) required.

Why Health Monitor Network:

We're a growing healthcare media company backed by Gridiron Capital, investing heavily in building best-in-class commercial and finance infrastructure. This role has direct visibility to senior leadership and real influence over how we price and structure business.