Outside Sales Representative - OH/PA/NY Territory

Objective: The Mass Merchant Field Sales Representative (FSR) is responsible for sales and store-level relationships with Mass Merchant stores within their designated territory, serving as the company's primary point of contact at the store level. The role involves cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. Additionally, the representative collaborates with SFP's inside sales and call center personnel to maximize sales and coordinate activities within their territory. FSR will be responsible for the Western Pennsylvania territory.

This Sales Rep will cover Pittsburgh, PA, and the surrounding Metro Markets (OH, Northern PA, and Western NY). They will also be provided with a company vehicle. Required to be in the Pittsburgh office once monthly for meetings.

Duties/Responsibilities

· Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory

· Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team.

· Participate in contractor events and in-store product demonstrations.

· Generate new business with non-program products and develop innovative methods to increase store sales.

· Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities.

· Cultivate relationships with Mass Merchants’ outside sales team (PSEs & PARs)

· Update, distribute, and maintain SFP binders to all stores.

· Ensure all stores are adequately supplied with literature, samples, and brochures.

· Downstock and merchandise on stocked program products

· Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products.

· Manage claims resolution and product returns promptly.

· Develop a relationship with RTV clerks.

· Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery.

· Follow up on all active quotes

· Other duties as assigned